Performance & Goal-Setting

From KPIs to Staff Appraisal

Course Highlights

This course empowers participants with the skills to plan, cascade, and align Key Performance Indicators (KPIs) with organizational goals and individual roles. Participants will learn to set SMART goals, use performance data effectively, and conduct impactful appraisal sessions that support staff development and organizational accountability.

Learning Outcomes

By the end of this course, participants will be able to:

Apply the SMART framework to design KPIs that align with organizational objectives.
Demonstrate techniques to cascade goals from organizational to departmental and individual levels.
Analyze performance data to identify progress, gaps, and opportunities for improvement.
Develop structured appraisal conversations and performance improvement plans that support staff development.
Evaluate approaches to ensure fair, transparent, and accountable performance management practices.

Perfect for:

HR Officers, Managers, Team Leaders

Duration:

Customizable (as needed)

Fields:

Human Resources, Business Management