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Customer Service Management
Gain skills to deliver excellent customer service that fosters loyalty and positive word-of-mouth. Includes handling customer complaints, building rapport, and creating memorable service experiences.
Learning Outcome:
Participants will be able to manage customer interactions professionally, resolve issues effectively, and enhance overall customer satisfaction.
Location
Nugen Academy Training Centre / Your Community / In-House
Certification
Attendance Certificate / Food Handling Certificate (if applicable)
Duration
1–3 days depending on module
Materials Provided
Training notes, practical materials, photos
Group Size
Minimum 15 participants
Funding Options
HRD Corp Claimable, NGO, or self-funded
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